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Further the Respondent contends that the alcohol consumed was excessive based on tests administered as well as observations noted on an impaired driving form. (...) On the contrary, the core misconduct addressed was his driving after having consumed alcohol and while in possession of his service weapon. (...) The specific allegation of driving after having consumed alcohol can only be a sanctionable offence if the Applicant was, in fact, intoxicated.
Language:English
Score: 663823.44 - www.un.org/en/internalj...dt/judgments/undt-2020-165.pdf
Data Source: oaj
MNP has facilitated increased consumer choice and the exercise of power and control by the consumer. (...) Box 9: Lack of consumer protection The Armenian consumer association, Union for the Protection of Consumer Rights (UPCR), received many consumer complaints, mainly regarding the right of redress from operator’s decisions. (...) 0 1 Consumer representation Consumer participation Consumer education on rights and duties Fines imposed on companies Interactive consumer services by the Operator Interactive consumer services by the Regulator Since the Telecommunications Regulator was created, how much progress has been made regarding protection of consumers' rights?
Language:English
Score: 647724.1 - https://www.itu.int/ITU-D/treg...nts/13-consumers_casestudy.pdf
Data Source: un
Bridge the information gap between the regulators’ and consumers´ perceptions. Identify what can regulators do to raise consumer awareness and involvement of consumers in the regulatory process. (...) Why Regulate on Telecom Consumers Issues?Why Regulate on Telecom Consumers Issues? (...) No 10% Yes 90% Regulatory Challenges December, 2002 17 The Consumer Protection Value ChainThe Consumer Protection Value Chain Definition Of Consumer Rights Interactive Consumer Services Education Dispute ResolutionCompliance Representation and Participation Research Consumer Protection Policies Definition Of Consumer Rights Interactive Consumer Services Education Dispute ResolutionCompliance Representation and Participation Research Consumer Protection Policies 7 Regulatory Challenges December, 2002 18 Definition of consumer principlesDefinition of consumer principles Consumer protection policies are devised on practices inspired on actual cases and on normative principles such as the United Nations guidelines for consumer protection.
Language:English
Score: 647368.2 - https://www.itu.int/ITU-D/treg...GSR02/Documents/20-Cannock.pdf
Data Source: un
OFTA has also implemented a programme of consumer education focused by the use of its Users and Consumers Advisory Committee (UCAC). (...) The Consumer Forum, designated by the MCMC to prepare industry codes on consumer protection matters, has prepared a Consumer Code which is currently undergoing public consultation. (...) The surveys produce and track a consumer satisfaction index (CSI) on key consumer service issues.
Language:English
Score: 645267.63 - https://www.itu.int/ITU-D/treg...nts/04-APT_Document_Horton.pdf
Data Source: un
Maintenance of the right of the consumer on education in the field of protection of the rights of consumers The right of the consumer to education in the field of protection of the rights of consumers is provided by means of inclusion of questions on bases of consumer knowledge in programs of general educational establishments, and also by means of the organization of system of informing of the consumer about its rights and necessary actions on protection of these rights. (...) Article 8. The right of the consumer to safety of the goods (work, service) The consumer has the right to that the goods (work, service), at observance of the established rules of its use, storage, transportation and recycling was safe for a life, health of the consumer, an environment, and also did not harm property of the consumer. (...) If the goods got by the consumer was in the use or in it lack (lacks) was eliminated, the information on it should be given to the consumer.
Language:English
Score: 644357.9 - https://www.wto.org/english/th.../tjk_e/WTACCTJK13A1_LEG_11.pdf
Data Source: un
It defines the functions of the State and the local governments, consumers’ rights and the activities of the consumers’ associations. (...) CHAPTER III Institutes that promote consumer rights and their tutelage Article 17 (Consumers associations) 1. (...) The consumer associations may, further, be of generic or specific interests: a) Generic interest consumer associations are those whose statutory purpose is the tutelage of the consumer rights in general; b) Specific interest consumer associations are those whose interest is in specific goods or services.
Language:English
Score: 644101.03 - https://www.wto.org/english/th..._e/cpv_e/WTACCCPV7A1_LEG_7.pdf
Data Source: un
Summary of points raised by consumers groups 6 May 2019 Consumers International convened a meeting of consumer group representatives at the WTO headquarters in Geneva on 6 May 2019 to provide perspectives on how trade and the WTO can contribute to improving consumer welfare. (...) The summary of the discussions, as provided by Consumers International, is as follows: Consumer welfare The consumer groups highlighted the importance of WTO members engagement with consumer representatives and expressed appreciation for the WTO's participation in the discussion to ensure consumers' concerns are addressed in trade negotiations and policy making. (...) Consumers must be at the heart of these negotiations.
Language:English
Score: 643673.3 - https://www.wto.org/english/ne...nts_raised_trdia_06may19_e.pdf
Data Source: un
english.doc Department of Economic and Social Affairs United Nations Guidelines for Consumer Protection (as expanded in 1999) UNITED NATIONS New York, 2003 United Nations guidelines for consumer protection (as expanded in 1999) I. (...) Taking into account the interests and needs of consumers in all countries, particularly those in developing countries; recognizing that consumers often face imbalances in economic terms, educational levels and bargaining power; and bearing in mind that consumers should have the right of access to non-hazardous products, as well as the right to promote just, equitable and sustainable economic and social development and environmental protection, these guidelines for consumer protection have the following objectives: (a) To assist countries in achieving or maintaining adequate protection for their population as consumers; (b) To facilitate production and distribution patterns responsive to the needs and desires of consumers; (c) To encourage high levels of ethical conduct for those engaged in the production and distribution of goods and services to consumers; (d) To assist countries in curbing abusive business practices by all enterprises at the national and international levels which adversely affect consumers; (e) To facilitate the development of independent consumer groups; (f) To further international cooperation in the field of consumer protection; (g) To encourage the development of market conditions which provide consumers with greater choice at lower prices; (h) To promote sustainable consumption. (...) Bearing in mind the need to reach rural consumers and illiterate consumers, Governments should, as appropriate, develop or encourage the development of consumer information programmes in the mass media. 41.
Language:English
Score: 642764.65 - https://www.un.org/esa/sustdev...ublications/consumption_en.pdf
Data Source: un
Regulators act “on behalf” of the consumer and however closely they consult with them, they cannot alone represent the consumer. (...) Turning the telescope around, it is interesting to see how consumers view regulators as defenders of consumers. In 2004, Consumers International carried out a survey of consumers in 16 African countries.
Language:English
Score: 642120.3 - https://www.itu.int/ITU-D/treg...er/documents/Cons_Bkgpaper.pdf
Data Source: un
(www.tdsat.nic.in) All judgements / orders and advance cause list of the TDSAT are uploaded to its website on a daily basis CONSUMERS’ OPTIONS TDSAT TRAI CONSUMER FORA ‘ADALATS’( Dispute Settlement Proceedings) CONDUCTED BY SERVICE PROVIDERS TELECOM OMBUDSMAN TDSAT AND CONSUMER INTERESTS Regular seminars held across India by TDSAT to create consumer awareness and inform stakeholders / citizens of TDSAT’s mandate and work Court fee exempted in deserving cases at the discretion of the Court Details of cases and dates of hearing etc. sent to litigants / advocates by SMS TDSAT AND CONSUMER INTERESTS Cont… Legal Aid for consumers Article 14 Constitution of India: Equality before law - “The State shall not deny to any person equality before the law or the equal protection of the laws within the territory of India.” (...) At the request of the party and if required, the Tribunal can appoint a Legal Aid Counsel. TDSAT AND CONSUMER INTERESTS Cont… Consumer cases at TDSAT - Majority of the consumer cases filed at the TDSAT have been in relation to cable and broadcast matters - Telecom related consumer case at the TDSAT 4 TDSAT & CONSUMERS- GENERAL OBSERVATIONS Filing of cases by consumer groups at tdsat in comparison to the total number of cases is lower. - Most telecom grievances of consumers involve individual disputes wherein the amounts involved are generally low - Regulations, tariff structures etc. evolving at a scorching pace. Consumers may not pursue such Disputes - Difficult for telecom consumer groups to organise affected consumers and petition TDSAT in a short span of time TDSAT AND CONSUMERS- GENERAL OBSERVATIONS Prior consumer group consultations with the regulator (TRAI) reduce scope for disputes As TDSAT is at a nascent stage, time required for further awareness amongst consumers Only one Bench in the Capital ( New Delhi) CONCLUSION Existing telecom consumer groups need to recognise the advantage of TDSAT’s mandate and record of speedy disposal of cases and the most important reason for which telecom reform in India was initiated i.e. for the consumer THANK YOU
Language:English
Score: 641716.6 - https://www.itu.int/ITU-D/treg...er/documents/SVIII-2_tdsat.pdf
Data Source: un